SHIPPING POLICY

• PLEASE ALLOW 2-3 BUSINESS DAYS FOR ORDER PROCESSING, DUE TO VERIFICATION PURPOSE.
• YOU WILL RECIVE EN EMAIL NOTIFICATION WITH TRACKING INFORMATION ONEC YOUR ORDER IS SHIPPED.
• ORDERS MAY EXPERIENCE SHIPPING DELAYS DURING SPECIAL RELEASES AND MAJOR HOLIDAYS.

SIGNATURE REQUIRED

• DUE TO THE HIGH VALUE OF OUR PRODUCTS, THERE WILL BE A SIGNATURE REQUIRED UPON DELIVERY OF ALL PACKAGES.

IMPORT TAX & DUTIES

• ALL INTERNATIONAL ORDERS (OUTSIDE OF THE USA) MAY BE SUBJECT TO SALES TAX, IMPORT DUTIES, SHIPPING, AND CUSTOMS CHARGES AT THE RECEIVER’S EXPENSE. THIS RATE IS DETERMINED BY THE RECEIVING COUNTRY. PLEASE CONTACT YOUR LOCAL CUSTOMS OFFICE FOR ASSISTANCE WITH ESTIMATING COSTS.

RESTRICTIONS

• MEJESTI IS UNABLE TO CANCEL OR MODIFY AN ORDER.
• MEJESTI IS UNABLE TO COMBINE SEPARATE ORDERS INTO A SINGLE SHIPMENT.
• MEJESTI IS UNABLE TO SHIP TO PO BOXES.
• MEJESTI IS UNABLE TO SHIP ON WEEKENDS AND MAJOR HOLIDAYS.
• MEJESTI IS UNABLE TO CHANGE ANY SHIPPING ADDRESS. WE WILL ONLY SHIP TO THE ADDRESS ENTERED AT THE TIME THE ORDER WAS ORIGINALLY PLACED.
• MEJESTI IS NOT RESPONSIBLE FOR ITEMS LAST, DAMAGED OR STOLEN IN TRANSIT.ALL RISK ASSOCIATED ARE ASSUMED BY THE COURIER.
• IF THE PACKAGE CANNOT BE DELIVERED TO THE GIVEN SHIPPING ADDRESS DUE TO ( INCORRECT PHONE NUMBER, OR INCORRECT SHIPPING ADDRESS, ABSENT RECEIVER,) OR IF THE CUSTOMER REFUSES TO COLLECT THE PACKAGE, THE PACKAGE WILL BE RETURNED TO THE SENDER AT THE CUSTOMERS EXPENSE. THE EXPENSE INCLUDES SHIPPING COSTS AND ANY DUTY AND TAX THE PACKAGE MAY HAVE INCURRED; THIS AMOUNT WILL BE DEDUCTED FROM THE TOTAL OF THE ORDER TO BE REFUNDED.

RETURNS & EXCHANGE
TO REQUEST AN EXCHANGE OR RETURN, PLEASE SUBMIT A REQUEST AT RETURNS@MEJESTI.COM. MEJESTI ALLOWS EXCHANGE AND RETURN WITHIN 10 DAYS OF RECEIVING THE ITEM(S).

ALL RETURNED ITEMS MUST BE IN ORIGINAL/SALE-ABLE CONDITION, UNWORN, UNDAMAGED AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED AND ORIGINAL PACKAGING. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN.

IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALE-ABLE CONDITION.

EXCHANGE CAN BE MADE ONLY FOR THE SAME ARTICLE IN A DIFFERENT SIZE OR COLOR.

IF THE ITEM IS NO LONGER AVAILABLE AND YOU WOULD LIKE TO EXCHANGE FOR DIFFERENT STYLE, PLEASE FOLLOW OUR STEPS TO RETURN YOUR ITEM(S) FOR A REFUND, AND PLACE A NEW ORDER FOR THE STYLE PREFERRED.

PLEASE ALLOW 5-10 BUSINESS DAYS FOR EXCHANGE TO BE PROCESSED AND SHIP BACK TO YOU.
PLEASE ALLOW 5-15 BUSINESS DAYS FOR REFUNDS TO BE REFLECTED ON YOUR BANK STATEMENT.

RETURN & EXCHANGE - INTERNATIONAL
TO REQUEST RETURN, PLEASE SUBMIT A REQUEST AT RETURNS@MEJESTI.COM
INTERNATIONAL ORDERS ARE NOT ELIGIBLE FOR EXCHANGE.

ALL RETURNED ITEMS MUST BE IN ORIGINAL/SALE-ABLE CONDITION UNEORN, UNDAMAGED AND UNWASHED WITH ALL ORIGINAL TAGS ATTACHED AND ORIGINAL PACKAGING. THE ORIGINAL INVOICE MUST BE INCLUDED WITH ANY RETURN.

IF ITEM(S) DO NOT FIT THESE REQUIREMENTS, IT WILL BE SENT BACK TO THE CUSTOMER AT HIS/HER EXPENSE. WE RESERVE THE RIGHT, AT OUR SOLE DISCRETION, TO DETERMINE IF RETURNED MERCHANDISE IS IN SALE-ABLE CONDITION.

PLEASE ALLOW 5-15 BUSINESS DAYS FOR REFUNDS TO BE REFLECTED ON YOUR BANK STATEMENT. RETURN SHIPPING WILL BE PAID BY THE CUSTOMER.

IF YOU HAVE ANY QUESTIONS, PLEASE CONTACT CUSTOMER SERVICE AT SUPPORT@MEJESTI.COM .